If you need your IGNOU degree certificate as a PDF, start with DigiLocker. Search for Indira Gandhi National Open University under education issuers and look for the award you need. You can also check the certificate area in your IGNOU Samarth student account if it is available to you. If you are waiting for the original certificate to arrive by post or want to find out where to collect it, check IGNOU’s Degree Delivery Portal for the convocation that covers your award.

Keep your enrolment number, programme name or code, and completion details handy. Your year of admission, year of passing and convocation year can be different. Before entering a year in any form, read the field label and use the year the form asks for. That simple check matters when you finished one year and IGNOU held your convocation the next. Read the official DigiLocker guide to retrieving academic awards.

Which IGNOU degree certificate portal should you use?

Choose a service based on the document you need

What you need	Where to go	What to look for
An issued digital copy of your degree, diploma or certificate	DigiLocker	The award type under IGNOU and the matching record in Issued Documents.
A certificate made available in your student account	IGNOU Samarth student portal	A certificate entry for your completed programme, if the option is available.
An original award you have yet to receive	IGNOU Degree Delivery Portal	Your convocation, award category and the office that holds the certificate.
Your course marks and completion status	IGNOU Grade Card	The results for each required course or component.

How to download your IGNOU degree from DigiLocker

Find IGNOU and choose the document type

Sign in on the DigiLocker website or in the official app. Browse the education issuers and search for Indira Gandhi National Open University. Open the issuer entry and choose the document type you need from the available options. If an employer or university asks for your degree certificate, check the title before fetching the record. A marksheet shows grades, while a degree certificate records the award of the qualification.

Enter the details from your academic record

Complete the fields shown for the selected document. DigiLocker’s guidance lists details such as a roll number and year of passing as examples of what an issuer may request. For IGNOU, use the enrolment or other identifier your selected form asks for. Copy it from your academic record and check the digits before submitting. If a year field appears, use the year requested by that form. Your grade card or provisional certificate can help you check the completion details.

Open Issued Documents and save the PDF

When DigiLocker finds a match, open the document in Issued Documents. Check your name, the programme title and any completion details shown on the certificate. Use the available download option to save the PDF. If a university or employer requests electronic verification, ask whether it accepts the DigiLocker share option and follow its submission instructions. Keep the downloaded file in a place you can find again. Read the official DigiLocker guidance on downloading and sharing academic awards.

How to check your IGNOU digital certificate in Samarth

Open the IGNOU Samarth student portal and sign in with your student account. If your dashboard has a certificate section, open it and look for an entry matching your programme. Use the download option if a certificate is listed. After opening the PDF, check that it is the award you intended to save and that the name and programme are correct. If the dashboard offers no certificate for your programme, check DigiLocker and ask IGNOU whether the digital award has been issued for your batch.

Keep your IGNOU student account and DigiLocker account details handy for their respective services. If your problem occurs before you reach the dashboard, use the recovery options shown on the official sign-in page. If you can sign in but cannot find the document, tell support which certificate is missing and which route you already checked. This gives the university a clearer starting point than reporting a general login problem. Open the IGNOU Samarth student portal.

What to do if your IGNOU digital degree is missing

First, check your grade card and confirm that all required programme components are complete. A practical, project or assignment that is still pending can affect your programme record. If all the required results are visible, compare the details in the DigiLocker request with your IGNOU records. Look for a typing error in the enrolment number, an incorrect passing year or a name that appears differently. See the eCampus guide to reading your IGNOU grade card.

If the details match, contact IGNOU to ask whether the award for your programme and passing session has been issued to DigiLocker. The National Academic Depository makes awards available after the issuing institution publishes them. If IGNOU confirms the award is available but DigiLocker still cannot retrieve it, contact DigiLocker support with the issuer, document type and error message. Keep your enrolment number and year ready for the official support form. Open DigiLocker support.

When you have a deadline, check what the receiving organisation needs. If it accepts a provisional certificate while your final award is being processed, send the document it asks for and keep its reply. A provisional certificate can help show completion in the meantime. Ask the recipient separately if it requires a final degree, a marksheet or an official transcript.

How to follow up on an unreceived original IGNOU degree

Open IGNOU’s Convocation page to find the current notice and the Degree Delivery Portal. As of November 2026, the delivery portal lists awards from the 20th through the 39th convocations. Its table shows which Term-End Examination sessions each convocation covered. For example, it lists December 2024 and June 2025 for the 39th Convocation. Match your completion session to the relevant row before you register or contact an office. Open IGNOU’s official Convocation page.

If the delivery route applies, follow the portal’s instructions to register or sign in and supply the information requested. The portal may ask for your IGNOU identity card and grade card or provisional certificate. Check the current upload instructions and any applicable fee for your award category. Save the acknowledgement once you have completed the request. If you already registered, look for your earlier acknowledgement and ask for an update using that reference. Read the official IGNOU Degree Delivery instructions.

For bachelor’s and master’s degrees, postgraduate diplomas and diplomas, IGNOU directs queries to the regional centre where it sent the certificate. The delivery portal directs postgraduate certificate and certificate programme queries to headquarters. If you moved after completing the programme, confirm which office received the award and check the address attached to your request before arranging a visit or asking about dispatch. Find the right office with the eCampus Regional Centre guide.

Keep the issued file ready for verification

Save the PDF as you downloaded it, with a filename that includes the programme and the type of certificate. If you need a smaller copy for an application, ask the recipient whether it accepts an official share link or has another submission option. Keep the issued file available in case the recipient wants to verify it later.

Before uploading anything, read the document field in the application. A request for a marksheet, a provisional certificate and a final award can appear in separate fields. Open each file once before sending it and check the name and programme. This is especially useful if you completed more than one qualification at IGNOU.

Frequently asked questions

1. Can I download my IGNOU degree as a PDF?

Yes, when IGNOU has issued the digital award. Check DigiLocker under IGNOU, open the certificate in Issued Documents and use the PDF download option. You can also check your Samarth account for a certificate entry.

2. Which year should I enter when looking up my IGNOU degree?

Use the year the form asks for. If it asks for the year of passing, check your academic record for that year. Use the convocation year only when a service requests it.

3. Is an IGNOU degree in DigiLocker accepted as an official document?

The UGC directs higher education institutions to accept academic documents available in DigiLocker’s Issued Documents section. Share the issuer-provided record using the method requested by the receiving institution. Read the UGC circular on DigiLocker academic documents.

4. Can I download an IGNOU degree if I missed my convocation?

Check DigiLocker for the issued award. If you also need the original and have yet to receive it, check the Degree Delivery Portal for the convocation covering your completion session and follow the applicable instructions.

5. What should I do if my name is incorrect on the degree?

Compare the certificate with your IGNOU records and report the discrepancy to the university through an official support channel. Include your programme, enrolment number and the document type. Ask how to obtain a corrected copy.